It’s not often a device that’s manufactured for your safety issues a recall. In this circumstance, teak fold-down shower seats distributed by Signature Hardware (made in China by Taizhou Huafei Electrical Company) were recalled after 200 reports of seats breaking and dozens of falls.
The recalled shower seats have 3 teak slats joined by support rods and brushed nickel, chrome or oil-rubbed bronze finishes on the support rods and bracket covers.
The shower seats measure 40.6 cm (16 inches) wide by 34.3 cm (13.5 inches) deep, with a width of 29.9 cm (11.75 inches) between the centers of the wall mounting brackets. If you have a SKU to reference from past email order confirmations or receipts, it is 917726. Signature Hardware sells other models of teak wall-mounted folding shower seats that have wider seats or a single wall-mounting bracket that are not being recalled.
The aluminium hardware supporting these shower seats can corrode, posing fall and laceration hazards for the bather.
Wall-Mounted Shower Seat Recall Remedy
The 7,200 recalled shower seats were sold by Signature Hardware online at signaturehardware.com and via telephone between January 2011 and July 2018, as well as by Barclay Products, Ltd. through its showroom in Gurnee, Illinois between October 2013 and June 2017 for between $150 and $160.
Signature Hardware mentions some units were sold at Ferguson showrooms but I can not locate recall information on their website.
If you have this seat or if you think you might have this seat, stop using it immediately. Signature hardware is offering a refund and up to $300 in labor costs to have your seat removed if you cannot uninstall it yourself.
You must first register with Signature Hardware via their toll-free number to take part in this recall. You will then be asked to email photos of your uninstalled seat and bracket to them to be eligible for the refund amount to be sent to you.
For more information, contact Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall.”