If you love colorful appliances then you are familiar with the names BlueStar and Big Chill. What you may not know is that these companies, owned by Prizer-Painter Stove Works, have announced a recall on 9,700 wall ovens and ranges due to an issue with use of the convection oven fan during pre-heating or broiling that can cause accumulated gas to ignite, posing a burn hazard to consumers when oven door is opened. (YIKES!!)
This recall involves seven different series of BlueStar and Big Chill free-standing ranges and one series of gas-powered wall ovens sold in the US and Canada. These ranges and ovens were sold in a variety of sizes and colors, including stainless steel, white, green, orange, aqua, dark blue and black with gold trim.
Gas ranges or wall ovens with model and serial numbers listed in the chart below are included in the recall. The model and serial number are located on the serial plate. On the open burner gas ranges (star shaped burners), the serial plate is under the cast iron grates on the left side. On the sealed burner gas ranges (round burners), the serial plate is underneath the back guard, which is removable. On the gas wall ovens, the serial plate is behind the control panel on the left wall.
Consumers should immediately turn off the convection fan and keep it turned off. To schedule your free repair, contact Prizer-Painter Stove Works at 800-449-8691 from 9 a.m. to 5 p.m. EST Monday through Friday, or online at www.bluestarcooking.com or www.bigchill.com and click on “Voluntary Recall” for more information.
If you purchased your range between May 2015 through October 2017 (approx range from $3,300 to $18,100) seek help immediately.