According to the Consumer Product Safety Commission 7 pet deaths have been linked to a safety issue with certain Samsung Slide-in ranges.
Over 1.1 million ranges sold between 2013 and August 2024 are part of a recall due to knobs that can be turned on if pets — or even humans — bump into them.
A recent video appeared to illustrate the risks, with home security footage showing a dog jumping toward a stove briefly and turning on the burner, igniting a cardboard box.
Recalled Models
| NE58F9500SS/AA | NE58K9850WS/AA | NE58R9431ST/AA |
| NE63T8111SG/AA | NE63T8511ST/AA | NE63T8111SG/AA |
| NE58K9852WG/AA | NE63A8711QN/AA | NE63T8111SS/AA |
| NE63T8711SG/AA | NE58H9950WS/AA | NE58N9430SG/AA |
| NE63BB851112AA | NE63T8311SG/AA | NE63T8711SS/AA |
| NE58K9430SS/AA | NE58R9311SS/AA | NE63BB871112AA |
| NE63T8311SS/AA | NE63T8711ST/AA | NE63T8311SS/AA |
| NE58R9431SG/AA | NE63BG8315SSAA | NE63T8511SG/AA |
| NE63T8751SG/AA | NE58K9850WG/AA | NE58R9431SS/AA |
| NE63CB831512AA | NE63T8511SS/AA | NE63T8751SS/AA |
The model numbers involved in the recall can be found on the inside upper left corner of the oven door or inside the storage drawer on the bottom of the oven.
Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs and to leave the range top clear of objects (particularly anything that can burn or melt) when the range is not in use. Additionally, If you have the Samsung SmartThings app, you can set up wi-fi notifications to alert you when the range is turned on,
Samsung is providing slide-in electric range customers with a set of free knob locks or covers, depending on their model, to prevent accidental activations from occurring.
Contact Samsung toll-free at 833-775-0120 from 9 a.m. to 8 p.m. ET Monday through Friday, email at rangesupport@sea.samsung.com, or at samsung.com/us/support/range-knob-kit to request free knob locks.